Support center

Technical support that gets it done

Get your questions answered quickly, by ticket, chat or through the knowledge base tutorials.

Channels

Choose how you want to talk to us

Real-time support, Monday to Friday, 9am to 6pm, for questions and basic guidance.

Service 24 hours a day, no login needed. Customers can follow their request history.

Knowledge base with information on managing your hosting and domain.

Not a customer yet? Send your question about web hosting and domain registration.

Billing: Monday to Friday, 9am to 6pm.

How it works

Describe the problem
Open a ticket and tell us what is happening, with screenshots or the site address if it helps.
We analyze it
The technical team checks your service and replies in the ticket itself.
Resolved
You follow everything in the ticket history and confirm when it is right.

Questions

What do I need to have a website?

First register your domain. Then choose the ideal hosting plan and develop the content you want to publish.

Do I need to know how to code to build sites?

Not necessarily. You can use the Website Builder, with ready-made templates and a drag-and-drop editor.

Do you migrate my site?

Yes, for free. Send the FTP and email access details and we migrate it in a few days.

How does billing work?

If the total monthly invoice is below US$ 8.90, billing is automatically quarterly and in advance.